Join Cynthia D. Burrows, Diversity/EEO Manager, U.S. EPA, Region III at this
PCM Conference workshop designed to help mediators communicate with the end in mind. The goal is always
to help the participants in a mediation walk away with a sense of being understood and understanding more about the other party’s position. The objectives of this workshop are to identify 5
communication styles, to have participants determine the style they identify with the most, and to
discuss ways they think each style can help or hinder a mediation and where mediators need to
adjust to ensure they always use their style in a way that helps.
To learn more and to register
click here.
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